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Abstract:
This webinar highlights hospitality and customer service as keys to effective adult education. When educators create a warm, respectful, and supportive environment, learners feel valued, build trust, and stay motivated. By prioritizing these principles, programs can foster lasting growth and long-term success for every adult learner. Original webinar date: February 25, 2026 Webinar recording link: https://youtu.be/3lwIC2_GJtA