Better Than Starbucks!
Author: Chandra Kydd
Subject Area: Financial Literacy
Program Level: Adult Basic Education
Language: English
License: (CC BY-NC-ND 4.0) For license summary click here

Abstract:

This webinar highlights hospitality and customer service as keys to effective adult education. When educators create a warm, respectful, and supportive environment, learners feel valued, build trust, and stay motivated. By prioritizing these principles, programs can foster lasting growth and long-term success for every adult learner. Original webinar date: February 25, 2026 Webinar recording link: https://youtu.be/3lwIC2_GJtA