Customer Service Clerk at Hannaford Supermarket__An introductory-level job that could lead to future advancement

Abstract: This extensive lesson plan is accompanied by a course outline for an additional 11  units. The unit explores introductory-level jobs that can lead to future advancement. The starting position presented in the first lesson plan is Customer Service Clerk at a Supermarket. The job description is presented and reviewed by Learners, accompanying vocabulary assists in their understanding of the job and the expectations for the worker. Practice dialogues, role plays, application and interview exercises are also suggested as additional activities. Twenty-six (26) "cue" statements are provided to assist the Learner in understanding the new vocabulary along with a Customer Service Job Description from Hannaford Supermarkets who assisted the author in researching  this lesson plan. Twelve (12) potential interview questions are also listed that can be used with the Learners in preparation for a supermarket interview.   ATTACHMENTS: STOTT LV ESoL LessonPln