- Political Leadership and Commitment. Make improving postsecondary outcomes for underrepresented and underserved populations a state priority
- Data Systems Capacity and Use. Examine enrollment, retention, and completion data for immigrants, justice-involved individuals, opportunity youth, and other underserved populations to identify access and achievement gaps and set improvement targets.
- Strong On-Ramps. Encourage or require the development of stronger on-ramps into postsecondary education from the institutions, organizations, and systems that work with underserved populations.
- Ongoing Intensive Student Supports. Encourage or require ongoing, intensive supports, including transition counseling, career advising, academic advising, and non-academic support designed to address the unique needs of underrepresented populations.
- Comprehensive Financial Aid. Make postsecondary education more affordable for underserved populations by ensuring access to in-state tuition, financial aid and scholarships, public benefits, and emergency funds.
- Robust Career Pathways. Create robust career pathways with multiple exit and entry points as well as flexible learning options that help underserved populations balance work obligations and educational goals.
- Braided Funding. Promote and facilitate the use of braided funding to increase the resources available for underserved populations.
- Capacity Building and Continuous Improvement. Build the capacity of colleges and partner organizations to test and scale innovations for improving postsecondary success for underserved populations.
- Low skills are prevalent among service sector workers.
- Most low-skilled workers have at least a high school diploma or equivalent.
- Nearly two out of three low-skilled workers have children.
- Most low-skilled workers have been with their employer for at least 3 years.
- Most low-skilled workers have low earnings.
- Despite their skill gaps, many workers regularly use reading, writing, and math on the job.
- Workers with low digital skills are more likely to use computers on the job than those with low literacy skills.
- A majority of workers are continuing to learn new things on the job.
- More than 1 in 3 workers regularly teach people on the job.
- Nearly 1 in 4 low-skilled workers are supervisors.
- One in ten have participated in a basic skills class in the previous year.
- 27% have pursued a formal degree or certificate in the previous year.
- 69% of those in a degree or certificate program are doing so for job-related reasons.
- Employers are more likely to financially support workers’ participation in non-formal training than in formal degree or certificate programs.
- Logistical barriers such as lack of time and money, make it hard for workers to participate in learning opportunities.
- The costs of the digital technology needed to participate in distance education are prohibitive for many workers.
- Partnering with other firms and education providers to provide training.
- Providing in-house, on-site training.
- Providing ancillary services such as peer mentoring, helping employees acquire English language skills or helping them prepare for U.S. citizenship.
- Matching employee contributions to cover educational costs.
- Making sector partnerships America’s way of doing business.
- Making it easier for workers to navigate career pathways.
- Fully funding federal investment in adult education.
- Expanding financial aid to be more responsive to working learners and businesses.
- Supporting the expansion of work-based learning opportunities.
- Incentivizing private investment in frontline workers with basic skill needs.
- Funding and supporting industry sector partnerships.
- Advancing effective Integrated Education and Training models.
- Supporting job-driven financial aid policies.
- Establishing stackable credential policies that include industry certifications.
- Supporting businesses in providing work-based learning opportunities.
- Coaching is most meaningful to teachers when it is content-specific and stimulates collaboration between coaches and teachers in a coaching relationship.
- Long-term coaching is more impactful than one-shot professional development opportunities because it allows for more responsive coaching and relationship-building between the coach and teacher, in turn having the most impact on the teacher’s practice.
- Coaching for technology integration should be based in the understanding that technology is in service of specific content and supports developing higher order skills as well as effective teaching practices.
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