- There has been little rigorous research on whether particular strategies in adult education improve learner outcomes.
- The rigorous research that has been conducted does not address the full set of outcome areas that federal policy emphasizes. Studies measuring basic skills such as literacy did not measure longer-term outcomes such as credential attainment and earnings. Studies that investigated longer-term outcomes did not measure basic skills.
- The available evidence provides limited support for the use of particular adult education strategies over others, although bridge classes and integrated education and training programs offer some promise.
- Introduction to Toolkit and Overview of TBCAE Project: Overview of the TBCAE project approach and implementation and an overview of the tools, checklists, forms, and resources referenced in the Toolkit.
- Planning Text Messaging in Adult Education Programs: Descriptions of the steps staff can take in planning the use of text messaging with adult education learners.
- Implementing Text Messaging in Adult Education Programs: Information to help adult education staff implement and track activities in using text messaging.
- Adult Education State Leadership Support for the Use of Text Messaging: Suggestions for state staff on how to support adult education program staff in using text messaging.
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Abstract:
This webinar highlights hospitality and customer service as keys to effective adult education. When educators create a warm, respectful, and supportive environment, learners feel valued, build trust, and stay motivated. By prioritizing these principles, programs can foster lasting growth and long-term success for every adult learner. Original webinar date: February 25, 2026 Webinar recording link: https://youtu.be/3lwIC2_GJtA
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